14-DAY REFUND GUARANTEE
We make exotic cars accessible to you all across the nation on real racetracks. That probably makes you wonder, “how does all this work?” Below we’ve simplified the process from start to finish to give you a snapshot of what to expect when you book your Xperience!
All Drivers and Riders get a ticket to the car(s) you chose, 3 laps in each car on a world-class racetrack, a 25min safety training class, a professional instructor in the right seat during your experience, a racing helmet to use, and access to the Pit Area with tents waiting areas, photo ops, ice-cold waters and whatever jams we’re rocking out to that day!
To participate you must wear closed-toe shoes and be sure to dress appropriately for the weather
A valid driver's license from any state or country is required to participate. Must be 18+
All safety equipment is provided for you. To drive you must purchase an insurance package starting at $39.
Prepare yourself for the experience by visiting our Driver Training Center before you attend.
Xtreme Xperience is for drivers age 18+ who hold a current and valid license. Anyone age 12+ and 54” tall can take a thrill ride*.
*Autobahn Country Club (Joliet, IL) and all New Jersey track locations require riders to be 18 years of age, due to state laws or track restrictions; non-negotiable.
You must be 18+ to feel the power behind the wheel.
If you’re age 12+ and at least 54” tall to check out our Supercar Ride or High Speed Ride Along Options and get whipped around by a pro! Book the same as you would a drive, but don’t add insurance.
*Autobahn Country Club (Joliet, IL) and all New Jersey track locations require riders to be 18 years of age, due to state laws or track restrictions; non-negotiable.
To drive you need an up-to-date and valid Driver’s license, presented at check-in (US & International are accepted). Sorry guys & gals – no expired licenses, driving permits, suspended licenses, or restricted licenses.
Military IDs ARE accepted as we know your license may expire on base – we thank you for your service!
To drive, yes. You have an in-car instructor as your passenger so you’ll need to know English and understand his/her hand signals.
Don’t know English? Enjoy a Supercar Ride Along! Book the same as you would a drive, but don’t add insurance.
Each car has a different cabin space and a helmet adds a couple inches. Yes, you have to wear the helmet. Yes, we know NBA players own Lambos & can fit – but those are custom order. Xtreme Xperience cars are straight off the line, so our max height limitations are strict*:
*Height is referenced in multiple areas on our website – refunds are NOT provided if you are too tall. Moving you to a new car puts our operations behind schedule and is inconvenient for other guests. Do not inquire about credits or refunds due to height.
I have pre-existing health conditions that could be distressed by G-Forces and high speeds, I’m pregnant, have high blood pressure, am prone to motion sickness, have heart/neck/back issues, or have had recent surgery or any medical condition which could be aggravated.
I need to opt for a ride if I have: prosthetic or casted arms, neck, legs, hands, or feet.
We’re sad to see you go, but we understand things come up! Your reservation is viewed as a “ticket” because we are holding a car, space, and time for you. All reservations / bookings / tickets / gift cards come with our 14-DAY REFUND GUARANTEE*. Within 14 calendar days of purchase you may receive a refund, minus a 5% bank processing fee. Refunds are not provided after 14 calendar days; non-negotiable.
*Please note the 14-DAY REFUND GUARANTEE is not applicable if your Event Day is within 14 days of the purchase date.
ALL refund requests MUST be submitted by email to info@xxspeed.com or processed directly by phone (866-273-7727) within the 14 calendar days; non-negotiable. Third Party purchasers are subject to third party refund terms and conditions. If no refund is applicable through the third party you may use the value paid as a credit for Xtreme Xperience.
Mother Nature tosses curve balls, refunds are NOT provided in the case of a weather reschedule (no exceptions). Inclement weather* conditions may cause drives to be rescheduled to a different time or date, so keep that possibility in mind when planning your day with us.
All postponement decisions are made in the best interest of the safety of our drivers / riders, spectators, instructors, and crew; and all decisions are made in real-time based on ACTUAL weather as opposed to projected weather. Unless you have received a text or email alert, please plan to arrive at the track as we have not yet cancelled.
*Inclement weather includes (but is not limited to): Low track temps, heavy rain, snow, high winds, hurricane or tornado warnings, puddling, flooding, lightning, fog.
Yup! This is your ticket to gift or sell as you see fit. Email or call us to change the driver / rider name. To help us avoid awkward situations, maybe let the original person know you made this change…thanks!
If you’re outside our 14-day purchase refund window there are reschedule options:
We don’t play the he-said, she-said game. ALL reschedule or transfer requests MUST be submitted by email to info@xxspeed.com or processed directly by phone (866-273-7727). Third Party purchasers are subject to third party refund terms and conditions. If no reschedule is applicable through the third party you may use the value paid as a credit for Xtreme Xperience.
We won’t lie – this depends on how busy we are. We have very specific contract times, sunset times, and noise ordinances – we’re a well oiled machine & the schedule is down to a science.
Classes start roughly 10-15 mins after your check-in time; if you miss your appointment we WILL do our best to accommodate your drive, but it may mean changing cars or moving to a later time that is available. If you completely miss class you can turn your drive into a ride-along or pay the $100 day-of reschedule fee to drive next time.
Call us at 866-273-7727, leave a voicemail, or send an email if you are late. Do NOT call the racetrack – we are separate entities – they cannot help you.
Yes. Trust us – we don’t enjoy making changes any more than you do. BUT, cars are machines that can have unscheduled mechanical / technical issues, weather is a beast that comes into play, and sometimes racetracks surprise us with noise ordinances or new contracted “hot” hours. This is why…
Cars, Track Locations, Event Dates, and Times are Subject to Change at the discretion of Xtreme Xperience. Xtreme Xperience, LLC reserves the right to modify bookings in the case your reserved vehicle is unavailable due to mechanical issues, or otherwise.
As a courtesy, notifications will be provided via your registration email whenever required changes are determined in advance. Xtreme Xperience’s decision to modify reservations (car/date/time) will not result in a refund; provided a comparable car is offered OR a reschedule date is offered within 12 months, and within 3 driving-hours of the original event location.
Also see our Weather Policy under “Rains, Snows, or dragons come to life and scorch a Ferrari”.
We want you to go fast, we want you to have all the fun, but we NEED you to be safe and maintain a responsibility level – so we can continue bringing these beautiful exotics to others who also want to experience them.
Your personal insurance (even an umbrella policy) does not cover our vehicles, or track experiences. This is not the same as a “rental”. If you wish to drive our cars you must select from one of these 3 policies (per 3-lap session – not per car / day):
Check out the liability waivers before arriving:
In the event of an off, automatic cleaning and inspection fees may apply:
BE ADVISED: If an off occurs and fees are applied, we reserve the right to hold your driver’s license as collateral until all fees are settled.
Code of conduct
Damages and incidentals occurred in scenarios of reckless conduct or negligence are the responsibility of the participant per the Xtreme Xperience acceptance of liability insurance, release and waiver of liability, and assumption of risk and indemnity agreement forms that are required to be completed before program participation.
Every participant and must follow safety procedures determined by Xtreme Xperience. Xtreme Xperience reserves the right to interject or revoke a participant’s experience if all safety conditions are not met.
Abso-freaking-lutely! Our system lets you add multiple people for the same car (just change the no. of participants). If you want to add different cars for you or friends & family there is an option to add more for $50 off, before checking out.
For bookings 3+ it might be best to let an XX Rep help you out – call 866-273-7727.
If you’re a badass who wants to take on the same car for more than 3 laps, have at it! All groups run 3 laps (4 at NOLA) & we require you pit after each session; but you can reserve multiple spaces for yourself, in the same car, at the same check-in time. You’ll stay in the car with the same instructor, so after a brief 3-5 min cool down you can head back out for 3 more laps!
We HIGHLY recommend booking months in advance, especially for our Tour. There is limited space per car, per hour and our events sell out quickly. You’re welcome to Walk-Up to a Tour event or our NOLA location but you could risk having little to no choice of car or time.
If this is a gift make an educated guess and call us before the event if your recipient wants to try and change things around – we will do what we can to get them what they desire. Also consider the gift card route.
If you’ve made the choice for them, you can print a Gift Voucher here.
We’re sorry to say, no waiting list at this time. Availability is in real-time & we can’t open spaces. We encourage you to select your 2nd choice. Sometimes people cancel or reschedule the week of the experience, so check back the week of, or ask us at-track. If something has opened we are happy to move things around.
We travel the country & there are thousands of you…so PA-LEASE look up your track address ahead of time! Your Reminder email comes 2-4 days before your experience and it will have your specific track address. We will also text it to you the day before, and you can visit our Locations Tab > choose your track > the address and Google Maps are mid-page.
The time you booked is your check-in time – have your driver’s license, confirmation QR code, and smile ready! Are you planning to enjoy multiple cars? Show up for your earliest booked time. You’re welcome to come early to check things out, but this doesn’t mean you will drive sooner.
It’s important to check in on time. Please see “I’m running late! What are my options?” if you are running behind.
Bring your reminder email (we need the QR code – you CAN show it on your phone), bring your Driver’s License (not a permit, not a picture of your license, not a passport…your Driver’s License), and bring along a fresh & fun attitude!
Parking at every track is FREE (if you got charged, you got played!). We suggest arriving 15 mins early to park and walk up. Depending on the track, you may have to sign waivers before entering and parking.
As long as you want! Realistically, plan for 1.5 to 2 hours; adding lead-car rides or driving 3+ cars can extend your time. Your time includes check-in, classroom briefing, pit prep time, physical drive time, and Driver’s License / video pickup.
Weather or car maintenance can cause delays or postponements. See “Is Xtreme Xperience allowed to change my car / track / date / time?” for details.
All drivers must wear flat, closed-toed shoes (ex: tennis shoes or sneakers). Please, stop showing up in sandals and heels – you’ll be forced to borrow sweaty sneakers from an XX team member and that’s just nasty for all involved.
And for the love of all that is holy people – check the weather! Racing is an OUTDOOR sport. Is it hot? Wear shorts*! Is it chilly? Bring a jacket!
*NEW JERSEY track locations require ALL PIT ENTRANTS (drivers, riders, spectators, employees, etc.) to wear long pants and closed-toed shoes; per NJ State Law. We cannot stress this enough – EVERYONE who plans to be in the Pit Area MUST wear long pants and closed-toed shoes in NJ.
We provide drivers, riders, and Pit Pass holders free waters. SOME racetracks will have concessions open but it’s case-by-case so we can’t promise it. You are welcome to bring snacks and drinks – but leave the booze at home!
Your speeds will depend on both the racetrack you choose to attend, and your personal skill level. We drive some of the top race tracks in the US, with straightaways ranging from 1000 to 3500 feet long – allowing you the opportunity to hit 95-150+ mph before needing to brake and turn. Throughout the drive your professional in-car instructor will coach you through the track, helping you get the most out of your experience. In addition to speed you’ll enjoy the feeling of braking, cornering, and accelerating like a professional racer, on a real racetrack
Heck yes you can! On our Tour guests can buy a $10 Pit Pass for entry to the “Pit Area”. This offers tented seating, closer photos ops, & waters – you can buy during booking or at the track. (Minors who are riding will be given 1 FREE pass for an adult to accompany. Kids 12* and under & anyone in a wheelchair is FREE.)
We travel & we don’t own the tracks – we have no control over what’s offered for free or Pit Area viewing, but we do our best to offer safety & comfort. Every track will have free areas – usually behind fence lines, not always close for photos, not always including seating.
*New Jersey Motorsports Park does NOT allow kids anyone under 18 into the Pit Area, per NJ State Law. There is a picnic table near the Pit & a bleacher area a 5-min walk away.
Negative ghost rider. The exotics are two-seat vehicles and you’ll have a pro in the passenger seat.
Interested riders should check out our Supercar Ride or High Speed Ride Along options and get whipped around by a pro! Book the same as you would a drive, but don’t add insurance. Must be age 12+ and a minimum of 54″ tall.
*Autobahn Country Club (Joliet, IL) and all New Jersey track locations require riders to be 18 years of age, due to state laws or track restrictions; non-negotiable.
No prob, Bob! Our mission is to get YOU in an exotic car, on a real racetrack. You’ll have a safety class ahead of time and a pro in the passenger seat, to help you when that adrenaline kicks in!
No worries, all our supercars are equipped with a semi-automatic transmission and drive just like your automatic car. If you understand how to shift, have track experience, and think you want to use the paddle shifters let your in-car instructor know – he/she will be happy to help you shift. Newbies BEWARE – paddles ain’t easy!
We’ve got your noggin covered, but you may wear your own helmet if it’s Snell SA2010 (or newer). Certified sticker must be visible and helmet must be inspected by an XX staff member. M-rated helmets are a no-go.
Yup. If you want private track time for you and yours check out our Groups Page. If you booked a public ticket there can be 3-7 cars on track with you. For safety we provide roughly 5 car lengths between each car as much as we can.
As long as you and the track are safe, have at it. Passing is allowed and will be discussed during your classroom session. Be wary of ego though, passes must be coordinated and approved by in-car instructors only. Passing is not promised and can’t happen at every track.
That’s awesome! We respect your experience level and love that you’re joining us, but we can’t alter our program just for you. Tell your in-car instructor that you have experience and ask to be placed in the front of the pack, they will do what they can. Respect that this will remain a 7/10 speed, lead-follow program.
If you can join us in New Orleans consider our Supercar Academy, which is a day-long program that could cater more to your bad-assery!
Heck yea, give the gift of speed! Gift certificates can be purchased online and will be mailed via USPS, within 7 business days. If you would rather have an email voucher let us know, we can email opposed to mail. Vouchers are good for 5 years and can be used at any XX track location.
You can also print general Gift Vouchers here.
You can always buy fun add-ons at the track (cash or credit) but if you’re the type who loves to come prepared you would like to purchase here and bring your confirmation with you!
Buy merch here (some items not sold at-track).
We truly apologize if a video isn’t present on your USB, sometimes tech errors take place. We have a back-up system in the cars so hopefully we can locate this footage for you. Email us at Info@XXSpeed.com and answer the following questions, as it will help us locate the right video:
Our Media team is part of the traveling Tour; please allow 7-14 business days to locate your footage and transfer the file to you. We greatly appreciate your patience!
*See our full Video Policy in the section below, “What’s the policy if my USB is corrupted or can’t be found?”
Due to the nature of our business, this is our current policy on corrupted or lost videos. Beyond this FAQ page this policy is laminated at track check-in, and visible at eye-level at track check-out:
Xtreme Xperience cannot be held accountable for any technology-related issues that may result in a failed or corrupt video session. The purchase of a package with “unlimited videos” entitles the buyer to at least one (1) video. Xtreme Xperience will provide reimbursement to the buyer only when a malfunction does not produce at least one (1) video. If purchase was part of a bundled or discounted package offer (ex: Full Throttle package) a percentage (for the video not received) will be refunded. A non-recorded video will not result in a free drive or refunded drive. No refund will be issued if the USB is lost or damaged.
Any reimbursement or discount offer for a missing or corrupted video needs to be reported within 30 calendar days of your experience or we cannot guarantee a solution. You must email Info@XXSpeed.com or speak with an agent on the phone (866-273-7727).
Sorry guys – liability woes say no. Personal cameras have the chance of falling, so they can’t be mounted or attached to the vehicle, driver, or rider. Drones aren’t usually allowed per Racetrack rules, but would also be distracting to other drivers or could fall on a car. But you’re in luck – we sell a video package!
If you still have questions that were not addressed here, feel free to call us at 866-273-7727, Monday – Friday 8:30am – 6:30pm CST. During event weekends we are available from 8am-3pm local time.
*During the holiday season we will be available Mon-Fri: 8:30am – 6:30pm CST, Sat-Sun: 9am – 5pm CST. We will be closed on Christmas Day and Dec. 26.
Safety starts by providing our participants with the best possible venue to experience exotic cars: racetracks. Supercars are built from race-inspired technology designed from the manufacturers’ racing programs, so naturally racetracks are the best place to use their full potential. Experiencing a supercar on a racetrack instead of on the street or in a parking lot allows you to feel the high performance handling capabilities and unique characteristics you can’t unleash anywhere else.
Racetracks are designed specifically with smooth pavement, safety barriers and run-off areas to provide drivers with the confidence to enjoy the essence of driving. To help guide Drivers around the track, XX places brake markers as well as turn-in, apex, and track-out markers to show you the racing line (the fastest and safest path around the course).
Vehicle safety begins with the manufacturers. Supercars showcase the best safety features of any cars on the road including multiple airbag systems, ABS brakes, electronic stability control, traction control, safety belts and race car-inspired construction.
The next level of vehicle safety involves maintenance. Our fleet of exotic cars are maintained to each manufacturers’ specifications to keep them running safely. When you get into a supercar at Xtreme Xperience, you can rest assured that it has been serviced with fresh tires, brakes and fluids. Our technicians also ensure the wheels are torqued to spec and the tires are inflated to the proper guidelines. Finally, our instructors test drive our fleet every morning an our team monitors the cars throughout the day to ensure safety.
We can provide the safest cars and racetracks for you to enjoy your dream cars, but none of that matters if you don’t know what you’re doing on the track. As an Xtreme Xperience participant, no previous experience is required, so we employ top notch professional instructors to teach you in a classroom setting and coach you on the track. Regardless of your experience level, every driver must attend our safety briefing to learn about safety and performance driving and you will have a professional instructor in the car to coach you and optimize your experience. Our instructors are rigorously vetted by our Chief Instructor and come from a variety of backgrounds including professional racing, SCAA, and other accredited organizations. We also partner with RaceCraft1, the industry leader in instructor training, to continuously improve communication and instruction techniques.
Every Driver and Passenger is provided with a current Snell SA certified racing helmet. Snell “SA” rated professional helmets are designed for auto racing and provide extreme impact resistance and higher fire protection. Xtreme Xperience also ensures that an ambulance is always on-site to attend to our participants and guests.
