FAQs

shadow Choose A Topic Below shadow

How does this work?

  1. Find a location near you. You can catch us at 20 tour stops or at our permanent location in New Orleans.
  2. Choose the car(s) you want to drive
  3. Select the date and time of your Xperience
  4. Complete your reservation
  5. Arrive at the racetrack, check in, and go to class
  6. Drive your selected car(s), hang out and enjoy your time at the track
  7. Re-tell the story of your epic experience again and again!

 

Rules & Regulations – Age, Height/Weight, Health/Safety
At Xtreme Xperience You’re in the Driver’s Seat, but only if you’re at least 18 years old. If younger than 18 you may participate in a ride-along and have an XX pro whip you around the road course. Ride along participants must be 12 years or older AND at least 54 inches; you must meet both restrictions to ride. A parental consent waiver must be signed if riders are under 18.

*Ride Along participants attending Autobahn Country Club in Joliet, IL, Raceway Park in Englishtown, NJ, or New Jersey Motorsports Park in Millville, NJ must be 18 or older due to track specific guidelines.

We apologize for the inconvenience.

We require that each participant present a valid Driver’s License at check-in.

  • License must be valid to date. If your Driver’s License is expired this may result in loss of your Driving Xperience.
  • If your license was taken as bond due to a traffic violation, we do not accept the written ticket in place of your Driver’s License.
  • If visiting us from another country, we ACCEPT International Driver’s Licenses. Same rules above still apply.
  • State ID’s may be utilized to verify age for RIDE ALONG participants only at tracks with strict 18+ policies. See “Age Restrictions to Drive or Ride” for more information.

Due to the build of the vehicles, we recommend all drivers be at or under 6’8” and 350lbs. Certain cars have tighter cabin spaces so we recommend no height over the following:

  • Ferrari 458 Italia: 6’3″
  • Ferrar F430: 6’4″
  • Lamborghini LP560: 6’0”
  • Lamborghini Huracán: 6’2″
  • McLaren 570S: 6’4″
  • Nissan GT-R: 6’8”
  • Porsche 911 GT3: 6’5″

  • Due to exposure of forces and speeds that may cause distress or injury to persons with pre-existing health conditions, only guests in good health should participate in driving or ride-along experiences.
  • Do not ride or drive if you are pregnant, have high blood pressure, are prone to motion sickness, have heart/neck/back issues, or have had recent surgery or any medical condition that could be aggravated by the forces of this experience.
  • Prosthetic legs or casted arms, neck, legs, or feet are not permitted during driving or ride-along Xperiences.
  • For your safety, Drivers must be able to speak English or clearly understand instructor hand signals. Any non-English speaking or deaf persons must provide a personal translator and demonstrate understanding of hand signals, before driving.

  • For your safety, Snell SA2010 helmets will be provided by Xtreme Xperience and required by all drivers and passengers.
  • If you would like to use your own helmet it must have Snell SA2005 or M2005 certification or newer, and the sticker must be visible. Prior to your Xperience an Xtreme Xperience staff member must inspect the helmet to ensure its safety.

  • Damages and incidentals occurred in scenarios of reckless conduct or negligence are the responsibility of the participant per the Xtreme Xperience acceptance of liability insurance, release and waiver of liability, and assumption of risk and indemnity agreement forms that are required to be completed before program participation.
  • Every participant must follow safety procedures determined by Xtreme Xperience. Xtreme Xperience reserves the right to interject or revoke a participant’s experience if all safety conditions are not met.
  • *Reservation changes must be made by an Xtreme Xperience Customer Service employee (773-492-8888). Xtreme Xperience LLC reserves the right to alter these policies at any time.

The Xperience – Laps, Pricing, Transmissions, Speeds

  • Every Xperience is a 3-lap session, so every time you make a reservation it is for one 3-lap session.
  • If you would like to drive or ride in the same car for more than 3 laps please reserve multiple spots within the same hour. You will be allowed to stay in your vehicle for another 3+ laps, but you will have to pit for a moment after each 3-lap session.

  • Driving and riding Xperiences are the same price for each 3-lap session; prices start as low as $199 on tour or $99
  • If driving, you will need to purchase one of our insurance packages (outlined in “Reservations”). Insurance is not part of the Driving Xperience price.

  • Whether You’re in the Driver’s Seat or on a ride-along there will be a professional instructor in the vehicle, to help maximize your experience and enhance safety. Each supercar has only two seats; therefore friends and family members cannot ride along with you.

  • All Xtreme Xperience vehicles are equipped with semi-automatic transmissions which means that they can be run in full automatic or with paddle shifters.
  • You DO NOT need to know how to drive a manual vehicle.

  • Xtreme Xperience provides a Premier Supercar Xperience; it is a high-speed track experience but it is not a racing experience. Speed will depend on both the racetrack and the driver’s ability.
  • We drive some of the top road course racetracks in the US, with straights from 1000 to 3500 ft. You will have the opportunity to hit triple digits (100+mph) at full speed, before needing to break into a turn. This opportunity is based, once again, on specific track and driver’s skill level.
  • During acceleration these cars will go 0-60mph in roughly 4 seconds or less (passenger cars take around 10 seconds). Your drive will not only include straight line speeds, but cornering at 40-80mph; much faster than a street, touring, or autocross experience.
  • In a straight line, on an open runway, each of our supercars will go 200mph. Our Xperience is not a runway or drag strip experience.

Event Days – Schedule, What to Bring, Spectators

  • Your booking time IS your ARRIVAL TIME; there is no need to arrive early to check in & attend the driver’s briefing (this is built in). Please plan on spending 2 hours with us from start to finish.

  • Your instructional class is approximately 25-30 minutes long. Think: Real Supercars. Real Racetracks. Real Instruction. During orientation you will receive professional information about the cars you will be experiencing, the road course racetrack you will be driving/riding, and you will learn basic racing fundamentals and safety.

  • Your booking time IS your ARRIVAL TIME. This means your first hour with us is meant for checking in, adding extras and attending your driver’s briefing. Your Supercar Xperience will happen during the second hour you’re with us – there is a small group of people per car, per hour, so you will enjoy your Xperience within this hour.
  • One-car participants can expect to complete the Xperience (start to finish) within two hours from your arrival.
  • More track time means just that; if you choose to Xperience more than one car you can expect to be with us for more than two hours.

  • Drivers must bring a valid driver’s license and wear closed-toed shoes. No open-toed sandals or high heels are permitted when driving.
  • Please be able to show a copy of your Xtreme Xperience confirmation, either in print or on your mobile phone.
  • Deal-site purchasers: Vouchers (Groupon, Living Social, etc.) must be shown and redeemed at event check-in, either in print or on your mobile phone. If you are giving this item as a gift be sure your recipient has access to and knows to bring their deal-site voucher.

  • We love sharing our Xperience with everyone, and we know you want to as well! Spectators are more than welcome to join you, at no extra cost from XX. Your friends and family members can watch and enjoy the Xperience with you from a few safe designated viewing areas.
  • If spectators want to get close to the action and smell the high-octane fumes of a Ferrari, we offer a VIP Pit Pass which is set up in the pit with a VIP tent, seating and close-up photo ops. Pit passes are $15 for adults and kids 10 and under are free.

  • All drivers must wear closed-toed shoes. No sandals, flip flops or high heels are permitted when driving.
  • Some racetracks we visit have a strict dress code that our staff & attendees must adhere to.
    • Raceway Park Englishtown and New Jersey Motorsports Park
      • Anyone participating or spectating must have closed-toed shoes. Within the PIT AREA you must wear long pants, short sleeves are okay (no sleeveless). If you are spectating from OUTSIDE THE PIT AREA, you may wear shorts and short sleeves (no sleeveless). If you are not adhering to Raceway Park’s dress code you will not be allowed to enter the facility. We apologize for the inconvenience.

  • If you have questions about your event day, need directions to the track, or are running late the day of the event please call us at 866-273-7727. DO NOT CALL THE RACETRACK – They cannot help you with your reservation. We are available Monday – Friday, 9am-6pm; during event weekends we are available from 8am-3pm local time.

Xtreme Xtras
Worried you won’t get enough? We always bring extra supercars so enthusiastic participants may drive or ride again! Cars are always subject to availability so we recommend making a reservation beforehand.
Capture your supercar moments with professional photo opportunities. Digital and print versions are available for purchase during online reservation and at events, via cash or credit. Visit our Event Photos for examples.
Record your Supercar Xperience in HD! We’ve mounted two cameras and a microphone inside our supercars to capture the excitement of driving on a racetrack at 100+mph! Video packages are available during online reservation and at events, via cash or credit. Videos must be purchased before you drive/ride. Visit our YouTube channel for examples, and see the “Photos and Videos” section for more package information.

  • Personal Go-Pro Cameras: If you purchased a video package from Xtreme Xperience you may use your own Go-Pro or sports camera INSIDE the car. We DO NOT allow the use of cameras on the exterior of the vehicles. In the essence of keeping our events on schedule attaching your personal camera inside the car is at the discretion of the Pit Manager.

Xtreme Xperience t-shirts, polo-shirts, and jackets will be on display and available for purchase at track events.
Friends and family may enjoy a specialty shaded tent area with seating right next to pit lane, where all the action takes place! This is the best spot for personal photos and videos, and only those with VIP Pit Pass may take personal cameras beyond registration.
Reservations, Insurance & Waivers

  • Reservations are required for all riding and driving experiences. Cars are subject to availability, are filled on a first come first serve basis, and our website updates in real-time.
  • Cars, dates, and times are subject to change without notice. Xtreme Xperience LLC reserves the right to modify the bookings depending on availability or to ensure the safety of participants. As a courtesy, notifications will be provided via email if changes are known more than 48 hours before the event date. Car, date, time changes due to unforeseen circumstances do not qualify for refund.
  • Reservations are non-refundable. Please view our “Cancellations & Reschedules” section for more details.

  • All purchases through Xtreme Xperience and deal sites advertise at least four original cars per event. These cars are subject to availability and require reservation.
  • Availability on our website is in real-time. If the car you want to drive is booked we cannot open more spots, so please check availability and schedules before making your purchase.
  • Any addition of extra cars per event is at the discretion of Xtreme Xperience, and may not be valid for promotion codes and deal site purchases. This includes the addition of a “second” Lamborghini or Ferrari, higher priced vehicles, and special packages such as the Lamborghini Huracán or Three-Car Xperience.

  • If you would like to drive, Xtreme Xperience track insurance is mandatory. Your personal insurance policy will not cover your XX drive.
  • Insurance is per drive (3-lap session), not per person or per vehicle.
  • On event day you will need to sign a track insurance waiver. This is your contract with Xtreme Xperience and it guarantees the understanding that you, as a driver, have a level of responsibility to safety on the racetrack. See the waiver HERE.
  • IF A MINOR BETWEEN AGES 12-17 IS ATTENDING, whether they are participating or spectating, they must have a signed waiver from a parent or guardian. Please sign, print and bring this waiver to your event day. See the waiver HERE.
  • Do not ride or drive if you are pregnant, have high blood pressure, are prone to motion sickness, have heart/neck/back issues, or have had recent surgery or any medical condition that could be aggravated by the forces of this experience.
  • Track insurance covers the vehicles (which are privately insured) as well as the racetrack, and possible injury.
  • Some specialty packages such as the Three-Car Xperience may include the base insurance.

Insurance packages are personal preference and only the minimum package is required to drive.

  • For your safety, Snell SA2010 helmets will be provided by Xtreme Xperience and required by all drivers and passengers.
  • $39 includes: $50,000 coverage, $5000 deductible
  • $59 includes: $85,000 coverage, $3000 deductible
  • $129 includes: $200,000 coverage, $1000 deductible
  • See what the cars are worth, here.

In the event of an off, automatic cleaning and inspection fees may apply:

  • 2 wheels off: $300
  • 4 wheels off: $400
  • Vehicle contact with foreign object: $500
    (ie. cone, curb, debris, etc)

Refunds & Reschedules

  • Cars, track location, dates, and times are subject to change without notice. Xtreme Xperience LLC reserves the right to modify the bookings depending on availability or to ensure the safety of participants. As a courtesy, notifications will be provided via email if changes are known more than 48 hours before the event date. Car/date/time changes do not qualify for refund. Track changes will not result in refund, as long as a reschedule date is provided within 18 months and in a 200 mile radius of the original event location.

  • Xtreme Xperience reservations and gift-cards are non-refundable. Your experience is valid for one (1) year (12 months) from the date of purchase, gift-cards are valid for five (5) years from the date of purchase.

  • Once a date has been reserved, and during the validity period, you may reschedule or switch vehicles within the same track event dates:
    • Until the date of the experience, at no charge;
    • On the day of the experience, or in case of a no-show, for a $100 fee
  • Once a date has been reserved, and during the validity period, you may reschedule and transfer to a different track location or separate event dates:
    • Until 14 business days prior to the event date, for a $25 transfer fee;
    • Within 14 business days of the event, for a $50 transfer fee;
    • On the day of the experience, or in case of a no-show, for a $100 transfer fee
  • *Changes must be made by an Xtreme Xperience Customer Service employee (773-492-8888). Xtreme Xperience LLC reserves the right to alter these policies at any time.
  • Third Party purchasers (deal sites such as Groupon, Living Social, etc) are subject to their refund terms and conditions. If no refund is applicable through the third party you may reschedule within 1 year (12 months) for a $50 fee. If your coupon is older than 1 year (12 months) you may use the value paid as a credit for Xtreme Xperience.

Inclement weather can result in pausing the program, altering drive times, or postponing hours/days. Weather postponement alerts will be provided on our Facebook page, recorded on our voicemail, and emailed to your account on file.

In the event of hourly or daily postponements we will email first, then make phone calls. Please check your email before calling. Safety calls and postponement decisions are day-of rulings via our Safety Director and are based on actual weather, not on forecasts or potential storms. Rain will not automatically result in a postponement.

Tour Postponements

  • If a Tour date is postponed Xtreme Xperience reserves up to 18 months to provide a reschedule date in your surrounding area (up to 200 mile radius).
  • If it is raining and we have not postponed the day plan to arrive, as a day-of cancellation will result in a $100 reschedule fee.

NOLA Motorsports Park Postponements

  • If it is raining and you are worried about possible postponements or cancellations, you may call or email to reschedule, at no charge.
  • If a date has been postponed and you are unable to attend the provided reschedule date(s) you have the following options:
    • You may gift the ticket to a friend or family member, at no charge.
    • You may select a different track location and transfer your ticket, at no charge.

Regardless of location you may gift or sell your ticket to someone else and contact us to change the participant name, at no charge. Cash refunds will not be issued in the event of a weather postponement, regardless if the purchase was made via Xtreme Xperience LLC or a third party.

Photo & Video Options

Your video is on the USB Drive you purchased from Xtreme Xperience. To watch your video you will need to open the USB files via your computer. Please note that the software will not open on tablets, TVs or other multimedia devices. For your convenience, we’ve created a simple PDF document to walk you through the process of watching your video and exporting it to share on social media. Click here to access our Quick Help Video Guide.

If a video did not record to the USB (or a corrupted video cannot be fixed) we apologize and are sympathetic, but this footage cannot be recovered. Please contact us at Info@xxspeed.com to discuss a solution. A non-recorded video will not result in a free drive session or a full refund. We apologize for the inconvenience.

If you still have questions that were not addressed here, feel free to call us at 866-273-7727, Monday – Friday 9am-6pm (CST). During event weekends we are available from 8am-3pm local time.