Since our start in 2012, Xtreme Xperience has been putting the safety of our guests first. We are closely monitoring the global, national, and local developments of the COVID-19 outbreak and we would like to share the actions that Xtreme Xperience is taking to increase guest and employee safety.
Following the CDC’s Environmental Cleaning & Disinfection Recommendations, Xtreme Xperience has further reinforced our existing sanitation measures and has put into place extra precautionary procedures, including, but not limited to:
- Providing multiple hand sanitizing and/or handwashing stations on-site at all times.
- Continuously spraying helmets and wiping down vehicles (interior and exterior) with hospital grade disinfectant solutions throughout each day.
- Providing every participant with a clean, professionally laundered head sock (balaclava).
- Limiting the number of guests congregating in any area of our experience for an extended period of time.
We are proactively planning for any changes in either local or national situations and will promptly communicate updates if and when necessary.
For all new bookings, we have updated our reschedule and transfer policy to allow for free reschedules right up until your scheduled date. You can reschedule your date, time, or car without penalty for all driving experiences that are scheduled in 2020.
For all current bookings, in the event that your driving experience needs to be postponed, Xtreme Xperience will reschedule your experience for a future date without reschedule fees. You will receive an email and SMS communication regarding your reservation as soon as any changes need to be made.
Bookings and Vouchers are refundable for 14 days after purchase. You must contact Guest Services to process the refund.
If you know that you or a loved one would enjoy this experience, but do not want to commit to a booking at this time, our Gift Vouchers provide you or your gift recipient with the ultimate flexibility to choose the car, location, date and time.
You may also opt for a payment plan to spread your payment out over time for as little as $18/month with Affirm.
In this time of uncertainty, I want you to know that we are 100% committed and as passionate as ever to fulfill our mission of putting you in the driver’s seat of a world’s most exciting cars. As a society, we are all working to help flatten the curve. In the meantime, Xtreme Xperience will be here; ready and waiting to help bring joy back into your life.
Our world class Guest Services Team is ready to take your questions and help get you or a loved one behind the wheel at a racetrack near you. Please feel free to call us at 866-273-7727 or contact us via email.
Co-Founder and Chief Marketing Officer